Shipping policy

At Trivace.com, we’re committed to delivering quality products to your doorstep as quickly and efficiently as possible. Below you'll find details about our shipping process, timeframes, and other helpful information.

Order Processing Time

• All orders are processed within 1–3 business days after your order is placed.

• Please note that orders are not processed or shipped on weekends or holidays.

We offer FREE standard shipping on all orders—no minimum purchase required!

Tracking Your Order

• Once your order is shipped, you will receive a shipping confirmation email with your tracking number.

• You can track your order anytime on our Track Order page.

• Please allow 3–5 days for tracking information to update.

Delays & Customs

• Occasionally, shipments may be delayed due to customs, public holidays, or unforeseen circumstances beyond our control.

• Trivace.com is not responsible for any customs fees, duties, or taxes that may be applied by your country’s customs office.

Lost or Stolen Packages

If your order is marked as delivered but you haven’t received it, please:

1. Double-check your delivery address.

2. Look around your property or ask neighbors.

3. Contact your local postal service.

Still need help? Contact our support team at support@trivace.com, and we’ll do our best to assist you.

Questions?

We're here to help! Reach out to us anytime at support@trivace.com with any questions or concerns about your order.